Legal notice

 Legal Notice

In this space, USERS can find all the information regarding the legal terms and conditions that define the relationships between users and us as the responsible parties for this website. As a user, it is important that you understand these terms before continuing your navigation. As the responsible party for this website, we are committed to processing our users' and clients' information with full guarantees and complying with national and European regulations governing the collection and use of personal data. Therefore, this website strictly adheres to the GDPR (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE (Law 34/2002 of July 11 on Information Society Services and Electronic Commerce).

GENERAL TERMS OF USE

These General Terms govern the use (including mere access) of the pages of the shoe insole experts website, including the content and services available on them. Anyone accessing the shoe insole experts website ("User") agrees to comply with the General Terms in effect at any given time on the shoe insole experts portal.

PERSONAL DATA WE COLLECT AND HOW WE DO IT

See Privacy Policy.

USER COMMITMENTS AND OBLIGATIONS

The User is informed and agrees that access to this website does not imply the initiation of a commercial relationship with https://www.shoeinsoleexperts.com The user agrees to use the website, its services, and content in accordance with applicable laws, good faith, and public order.

The use of the website for illegal or harmful purposes, or in any way that could damage or hinder the normal functioning of the website, is prohibited. Regarding the content of this website, the following is prohibited:

  • Reproduction, distribution, or modification, in whole or in part, without the authorization of the legitimate holders;
  • Any infringement of the rights of the provider or legitimate holders;
  • Use for commercial or advertising purposes.

When using the shoe insole experts website, the User agrees not to engage in any conduct that could damage the image, interests, and rights of shoe insole experts or third parties, or that could damage, disable, or overload the portal, or that would prevent the normal use of the website. However, the User must be aware that the security measures of internet computer systems are not entirely reliable and, therefore, shoe insole experts cannot guarantee the absence of viruses or other elements that could cause alterations to the User's computer systems (software and hardware) or their electronic documents and files.

SECURITY MEASURES

Personal data communicated by the user to shoe insole experts may be stored in automated or non-automated databases, exclusively owned by shoe insole experts, which assumes all technical, organizational, and security measures to ensure the confidentiality, integrity, and quality of the information in accordance with current data protection regulations.

Communication between users and shoe insole experts uses a secure channel, and data transmitted is encrypted through HTTPS protocols, thus ensuring the best security conditions for user confidentiality.

COMPLAINTS

shoe insole experts informs that complaint forms are available to users and clients. The User may file complaints by requesting a complaint form or sending an email to duvanmina0@gmail.com, including their name, the service and/or product acquired, and the reasons for the complaint.

The user/buyer can notify us of the complaint via email to: duvanmina0@gmail.com, optionally attaching the following complaint form:

  • Service/Product:
  • Purchased on:
  • User's Name:
  • User's Address:
  • User's Signature (only if presented on paper):
  • Date:
  • Reason for the complaint:

DISPUTE RESOLUTION PLATFORM

For your information, you can also use the dispute resolution platform provided by the European Commission, available at: http://ec.europa.eu/consumers/odr/

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

Under the provisions of Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution, and public communication, including making available, of all or part of the contents of this website, for commercial purposes, on any medium and by any technical means, without the authorization of shoe insole experts, are expressly prohibited. The user agrees to respect the Intellectual and Industrial Property rights of shoe insole experts.

The user acknowledges and agrees that the entire website, including but not limited to text, software, content (including structure, selection, arrangement, and presentation), podcasts, photographs, audiovisual material, and graphics, is protected by trademarks, copyrights, and other legitimate rights, according to international treaties to which Spain is a party and other Spanish property rights and laws. If a user or third party believes that their legitimate intellectual property rights have been violated by the introduction of certain content on the website, they must notify shoe insole experts indicating:

  • Personal data of the interested party, or the representation if the complaint is filed by a third party;
  • Protected content and its location on the website, proof of intellectual property rights, and a statement confirming the truthfulness of the information provided in the notification.

EXTERNAL LINKS

shoe insole experts's pages may provide links to other websites and third-party content. The sole purpose of these links is to provide users with the opportunity to access them. shoe insole experts is not responsible for any results that may arise from the user's access to these links.

Additionally, users may find pages, promotions, and affiliate programs on this site that track user browsing habits to establish profiles. This information is always anonymous and does not identify the user.

Information provided on these sponsored sites or affiliate links is subject to the privacy policies used on those sites and is not covered by this privacy policy. We strongly recommend that users review the privacy policies of affiliate links.

Users intending to establish any technical link from their website to the https://www.shoeinsoleexperts.com/ portal must obtain prior written authorization from shoe insole experts. Establishing a link does not imply any relationship between shoe insole experts and the owner of the site where the link is established, nor the acceptance or approval by shoe insole experts of their content or services.

COMMENT POLICY

Our website allows comments to enrich content and ask questions. Comments not related to the website's theme, including defamation, insults, personal attacks, or general disrespect towards the author or other members, will not be accepted. Comments containing obviously misleading or false information, or personal information such as private addresses or phone numbers that violate our data protection policy, will also be removed.

Comments created solely for promotional purposes of a website, person, or group, and anything that could be considered spam, will also be dismissed.

Anonymous comments or those made by the same person with different aliases are not allowed. Comments attempting to force a debate or a stance from another user will also not be considered.

DISCLAIMER OF WARRANTIES AND LIABILITY

The Provider does not offer any guarantees and is not responsible, in any case, for any damages of any nature that may arise from:

  • The lack of availability, maintenance, and effective functioning of the website or its services and content;
  • The existence of viruses, malicious programs, or harmful content;
  • Illegal, negligent, fraudulent use, or contrary to this Legal Notice;
  • The legality, quality, reliability, utility, and availability of services provided by third parties and made available to users on the website.

The provider is not responsible under any circumstances for damages arising from the illegal or improper use of this website.

APPLICABLE LAW AND JURISDICTION

In general, the relationships between shoe insole experts and the users of its telematic services on this website are subject to Spanish legislation and jurisdiction and the courts.

CONTACT

If any user has questions about these Legal Conditions or any comments about the shoe insole experts portal, please contact duvanmina0@gmail.com.

On behalf of the shoe insole experts team, we thank you for taking the time to read this Legal Notice.